Ethan is more than the sum of its parts
We understand that our cloud and telco services are a natural extension of our IT capabilities. For us, connectivity spans all three categories, which means we make it our business to understand applications, and ensure we manage the
whole outcome.
We boast a consolidated annual revenue of over $200 million, more than 3,000 clients and 1,500 new projects and installations each year. Our Net Promoter Score of +58 reflects our best-of-breed technology capabilities and experience supporting enterprise and government clients over two decades.
We carry more than 100 certifications with some of the world’s largest technology vendors, including Cisco, Mitel, Microsoft, VMware, Dell, HP and others. Plus, we maintain a range of industry and security accreditations, including ISO 27001, ISO 9001 and ISO 14001.
These stats and accreditations are a significant differentiator for us, but more than our hefty numbers, we pride ourselves on the value we deliver to each individual client through passion, outstanding customer support and transparent services.
After eighteen wonderful years, Ethan is still a founder-led company with a huge amount of pride in the fact that we offer end-to-end accountability and a full suite of services which are all completed in-house. In other words, the left hand always knows what the right is doing.
Exceptional customer service (from people who really love their job)
We take a vendor neutral approach with all of our clients, picking reliable services from the best providers in each category to ensure all of our recommendations stand up to our customers’ needs. That means sponsorships, kickbacks and biases aren’t really our thing.
Instead, we focus on connecting with the individual needs of our clients and ensuring our outcomes are functional, transparent and see ahead of emerging market trends. In the end, we charge based on the real value we offer, not our costs.
Australia's original and superior network
One of the things that sets us apart from our competitors is the fact that Ethan created one of Australia’s first ubiquitous networks. That means that we were on the forefront of cloud-ready and app-optimised infrastructures.
Our strategic NBN relationship and investment in a private, full access network means that our clients benefit from partnering with a true telco — one with all the skills to make their IT initiatives successful.
Best-in-class cloud services (based on actual utility)
Our humbly named Ethan Cloud offers enterprise grade multi cloud features, including servers, storage, backup, networks, telephony and audio and video conferencing, as well as web collaboration.
Developed on a true utility model and launched in 2012, Ethan Cloud has already enabled over 500,000 users to predictably scale and manage their communications and IT needs in the cloud.
Learn more about Ethan Cloud.
A true disruptor (if we do say so ourselves…)
After almost twenty years of innovation in the areas of telecommunications, IT and cloud, we’re now a mature disruptor in the APAC technology landscape.
Like all great disruptors, Ethan is feature-rich, meaning we can migrate any application and improve its performance alongside compliant and enterprise-grade security capabilities.
When it comes to our cloud, we leveraged our experience and long-standing relationships with leading providers like Cisco, Dell and VMware to maximise the service outcome for our customers. We offer a true enterprise cloud solution, combining the best commercial agreements and technology infrastructures with the highest level of support.
All this — the aggregation and integration of telecommunications, IT and cloud — means only Ethan can offer more. The truth is, we offer it all.
